Open Enrollment Volunteers Needed!

The Department of Community Services and the Aging and Disability Resource Center (ADRC) are seeking volunteers for the 2026 Medicare D Open Enrollment season (October 15^th through December 7^th) on Tuesdays, Wednesdays, Thursdays, and Fridays from 9 AM – 2 PM. Only one volunteer is needed per day. Volunteers schedule appointments, make reminder calls, monitor phone messages, and assist with filing. Training and support are provided. 

Volunteer Requirements:

·       Good oral and written communication skills; strong organizational skills; ability to follow instructions.

·       Healthcare background helpful but not required.

·       Attend mandatory orientation and training prior to the Open Enrollment period.

·       Completed Volunteer Application.

Volunteer Responsibilities:

·       Answer Open Enrollment appointment phone line. Monitor messages on the Open Enrollment line.

·       Field or return calls to speak with beneficiaries.

·       Complete the Open Enrollment Intake form for beneficiaries requesting an appointment.

·       Schedule appointments using the master calendar.

·       File completed intake forms (procedure will be reviewed during orientation).

·       Make reminder calls for the following days appointments.

Interested? Click the respond button or reach out to kgilmore@cecilcountymd.gov or call 410-996-8416 before September 11th.